Shipping policy
Thank you for shopping with Flats Boutique. We're committed to getting your new favorites to you as smoothly as possible.
Processing Time Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Estimated Delivery We ship within the contiguous United States. Estimated delivery times after processing:
- Standard Shipping: 5–8 business days
- Expedited Shipping: 2–3 business days (where available)
Delivery times are estimates and may vary due to carrier delays or high-volume periods.
Shipping Costs Shipping rates are calculated at checkout based on your order total and delivery location. Free shipping promotions are applied automatically when eligible.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to follow your shipment directly on the carrier's website.
Lost or Delayed Shipments If your order hasn't arrived within the estimated window, please contact us at [your contact email] and we'll work with our fulfillment partner to resolve it promptly.
International Shipping At this time, we ship to US addresses only. We hope to expand soon — stay tuned!